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International Institute of Church Management Inc., Florida, USA
(With a Branch at
Pennsylvania, USA)
( A Branch and an
Affiliate of IICM (Educational Trust), Chennai, INDIA
An International / Interdenominational /
Internet
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Click the link to have more information about the WORLD MISSIONS CENTER - USA
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Article of
the Month
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"MANAGEMENT TECHNOLOGY"
“Use Management technology and maximize your results”
Management may
be viewed as a principle, technology, tool, system or method that can be used to
do anything in a more effective and efficient way. Management is the way of
getting things done. Therefore we have no choice but to manage, whether it is
our personal affairs, home, business, office or church. The question is whether
we should manage anything poorly or well. For better understanding management
may be broken down into several specific functions, as follows:
Goals setting
Motivating
Planning
Decision making
Organizing
Problem Solving
Evaluating
Policy making
Controlling
Communicating
Budgeting
Staffing
Coordinating
Supervising
Directing Developing and
Leading
Implementing Programs
All pastors have to perform all of these management functions in a church,
whether they like it or not. Every pastor is a manager of the church. He has to
manage the affairs of the church. He has a responsibility to develop and utilize
materials, financial and manpower resource to get best results in fulfilling the
mission of the church. The more knowledge and skills he has in management, the
better his performance and success level will be. The chart given below (Table
No. 2.1) will clearly indicate how relevant and critical these management
functions are in church administration. Management is nothing but a stewardship
principle in Biblical terms. The more resources he has at his disposal whether
it be land, building, material equipment, finances or manpower, the greater is
his responsibility and accountability. If he is not well trained and equipped to
maximize utilization of resources, he will be only a marginal manager or
steward. If he does not learn and use the modern principles of management in
managing the affairs of the church, his performance level will be very low
relatively speaking, however successful he may seem to be in terms of growth,
financial position or goal achievement. We do not have the choice of
“management” or “no management”. If we do not manage the affairs of the church
properly, the natural consequence will be “mismanagement”.
The table given below
(i.e. Table-2.2) is intended to illustrate this point effectively. The value of
good management cannot be over emphasized. Good management is good stewardship !
In this table, in the first column, several key functions of management are
listed and in the third column the consequence of not performing these
management functions are described. The purpose of this table is to reiterate
the importance and value of each one of those management functions. When these
management functions are properly performed the consequence described in the
third column of Table 2.2 will automatically follow.
TABLE 2.1
Relevance of Management Functions to Church
| MANAGEMENT FUNCTIONS | EXAMPLES OF AREAS IN A CHURCH |
| 1. Goal Setting | Church Growth Attendance Participation in Programs Financial needs Areas and people to be reached with the gospel |
| 2. Planning | Financial Planning Facilities Planning Program Planning Scheduling activities and events |
| 3. Organizing | Equipping the Church Organizing the Church into departments Decentralizing responsibilities and authority Forming committees Drafting Constitution and by-laws |
| 4. Evaluating | Programs Results and goal attainment Performance of people Use of resources |
| 5. Controlling | Cost In-puts and Out-puts Attendance Number of Programs Church calendar Church finances Participating in programs Quality of programs Effective use of time Utilization of equipment and material |
| 6. Budgeting Space | Time of staff Money Use of facilities Resources and equipment Use of manpower |
| 7. Coordinating | Programs and activities Use of staff members and voluntary service |
| 8. Directing | Staff Programs Choir Activities of various groups |
| 9. Leading | Congregation Each special group staff members |
| 10. Motivating | Individuals Groups Congregation Staff Volunteers |
| 11. Decision | Making Purchasing Introducing Changes New programs New plans Additions New methods, procedures and rules |
| 12. Problem solving | Disciplinary problems Space
problems Financial problems Lack of motivation Spiritual problems Maintenance problems |
| 13. Policy making | Travel expenses Salary and fringe benefits to staff Use of Church facilities and equipment Pattern of Church expenditures |
| 14. Communicating | Gospel Beliefs of the Church Doctrines of the Church programs and schedules Financial information Goals Policies Decisions Procedures and rules Suggestions and complaints Instructions Teachings |
| 15. Staffing | Hiring staff Enlisting volunteers Filling positions Conducting elections Appointing committees Involving every member of the Church Fitting every member in the body of the Church |
| 16. Supervising | Work Activities, programs |
| 17. Developing and implementing
programs |
Regular Church services Special services such as baptismal wedding, communion and funeral Sunday school Evangelism Prison ministry Foreign ministry Deaf ministry Choir Counseling Fund raising Building Social service Youth Singles Men’s fellowship Women’s fellowship Retreat Crusades Street Preaching Radio or TV Program Literature Ministry Internet Ministry |
We do not have the choice of "management" or "no management". If we do not manage the affairs of the church properly, the natural consequence will be "mismanagement". The table given below (i.e. Table-2.2) is intended to illustrate this point effectively. The value of good management cannot be over emphasized. Good management is good stewardship! In this table, in the first column, several key functions of management are listed and in the third column the consequence of not performing these management functions are described. The purpose of this table is reiterate the importance and value of each one of those management functions. When these management functions are properly performed, the consequence described in the third column of Table 2.2 will automatically follow:
TABLE 2.2
MANAGEMENT VS MISMANAGEMENT
| MANAGEMENT FUNCTIONS | NON-PERFORMANCE | C0NSEQUENCES |
| ESTABLISHING OBJECTIVES | If you do not have common objectives | Each person will pull in different direction and cause division. |
| GOAL SETTING | If you do not set Goals. If you are not result oriented |
People will work aimlessly. Everyone will be busy but will not accomplish much. |
| PLANNING | If you do not plan | People will be unprepared to face new situations. |
| ORGANIZING | If you do not organize | There will be chaos and confusion. |
| STAFFING | If you do not select the right person for the right job | You will have a bunch of misfits. |
| CONTROLLING | If you do not exercise adequate control over things |
Things will get out of control. |
| LEADING | If you do not lead them properly |
People will be misled. |
| MOTIVATING | If you do not stimulate the interests of the people |
People will be discouraged and frustrated. |
| COORDINATING | If you do not coordinate the activities and programs | There will be duplication and conflict. |
| BUDGETING | If you do not allocate money and resources properly |
Money and resources will be misused or wasted. |
| COMMUNICATION | If you do not establish or maintain a good system of communication |
Communication will break down and
result in gossip and misunderstanding. |
| DECISION MAKING | If you do not make decisions | What needs to be done will be done |
| BEING EFFECTIVE | If you do not ensure that things are getting done |
People will be doing the wrong things |
BEING If you do not ensure that Things will be done
EFFICIENT things are done efficiently inefficiently.
PROBLEM If you do not identify and Problems will
SOLVING and solve problems mushroom and become
too big to be solved.
MANAGEMENT MAKES ALL THE DIFFERENCE
In any organization, management makes all the difference. Even an uneducated
common man will remark when he is not happy with the services he gets from an
organization, the management is bad! When an organization is managed well, it
makes a world of difference. Table 2.3 illustrates this point by contrasting the
effects of good and bad management.
Table 2.3
GOOD MANAGEMENT & BAD MANAGEMENT
| GOOD MANAGEMENT | BAD MANAGEMENT |
| Common purpose | Divided interests |
| Profit | Loss |
| Success | Failure |
| Progress | Decline |
| Best results | Poor results |
| Effective | Ineffective |
| Efficient | Inefficient |
| Gets the job done | Not able to get the job done |
| High Productivity | Low Productivity |
| Maintains control | Loses control |
| Goals are achieved | Goals are not achieved |
| Maximizes resource utilization | Under utilizes resources |
| Problems are solved | Problems are not solved |
| Takes advantage of Opportunities | Does not take advantage of opportunities |
| Avoids risks | Faces risks |
| Good public image | Poor public image |
| Promptness | Delay |
| Adapts to changes | Unable to adapt to changes |
| Order | Confusion |
| Goal oriented | Work aimlessly |
| Realize its full potential | Does not realize its full Potential |
| Satisfaction | Dissatisfaction |
| Compliments | Complaints |
| Motivation | Frustration |
| Well coordinated | Conflict |
| Good service | Poor service |
|
High level of performance Low level of performance |
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IS MANAGEMENT NEEDED IN THE CHURCH?
The answer is a simple ‘yes’. One may say that their church is successful even
without practicing the principles of management. But what we need to know is
that better results can be produced without increasing the inputs if good
management principles are followed, and of course, without sacrificing the
quality of the programs and the services rendered by the church. The key to
better results is better planning, organizing, controlling and leadership; that
is basically what management is all about. How well your church is organized and
managed can be determined by answering the questions in the self-evaluation
questionnaire, which is given at the end of this chapter in table 2.4. The more
poorly your church is organized, the chances are that less effective and less
efficient your church will be in terms of getting results and achieving your
goals. You may re-organize your church to make it more effective by simply
following the easy-to-follow step-by-step approach explained in the chapters
that follow. The churches have enormous potential which are not tapped and used
to the fullest extent. Your dreams and visions can become a reality if you
follow the key management principles to be aroused for action. In essence, good
management calls for “effectiveness” which means “doing the important, proper,
and right things” and “efficiency” which means “doing it efficiently and
economically”. No one will disagree with these two underlying principles of
management that serve as the common thread for the entire field of management.
The church world has learned to use all modern transportation, communication and
construction technologies to fulfill its mission more effectively and
efficiently. It is now time for churches to take advantage of management
technology, which is available to them.
TABLE 2.4
EVALUATION OF USE OF MANAGEMENT PRINCIPLES IN YOUR CHURCH
| YES |
No |
||
| 1. MISSION | Do you have a comprehensive statement of mission? | ||
| 2. MISSION FIELD | Have you clearly identified and studied your mission field? | ||
| 3. OBJECTIVES | Have you derived a set of objectives from your statement of mission? | ||
| 4. GOAL | Have you established adequate number of measurable goals in respect to every objective in all key areas? | ||
| 5. PROGRAM | Do you have adequate programs to attain all goals? | ||
| 6. ORIENTATION | Is your organization goal-oriented rather than being program-oriented ? | ||
| 7. PROGRAM EFFECTIVENESS | Do you evaluate your programs to ensure that they are effective in fulfilling their purpose? | ||
| 8. LONG RANGE PLANS | Do you have long range plans for a period of five or more years? | ||
| 9. STRATEGY | Do you develop appropriate strategies consistent with the environmental changes? | ||
| 10. BUDGET | Do you develop a budget by receiving inputs from the heads of the departments? | ||
| 11. FAIR BUDGET | Does your budget reflect accurately your objectives and priorities? | ||
| 12. DECISION MAKING | Do you involve every person who is likely to be affected in decision making process? | ||
| 13. COMMUNICATION | Do you have a good system of two way communication that facilitates upward and downward communication at a responsible speed? | ||
| 14.
LEADERSHIP TRAINING |
Have you developed adequate number of leaders to fulfill all positions, and to replace incumbents in case of need? |
||
| 15. PERFORMANCE EVALUATION | Do you evaluate the performance of every person, at least once a year, using some evaluation form? | ||
| 16. MOTIVATION | Are you able to motivate people to participate in the programs of the church as much as they should? | ||
| 17. JOB DESCRIPTION | Do you have job descriptions for every position in the church? | ||
| 18. POLICIES | Have you formulated written policies to guide those in leadership positions in making decisions? | ||
| 19. RESULTS | Are you able to get the expected results every time you attempt to do something? | ||
| 20. COORDINATION | Are your programs and activities well coordinated to avoid all possible conflicts and duplication? | ||
| 21.PROBLEM SOLVING | Do you have adequate mechanisms to quickly identify and solve problems? | ||
| 22. CHURCH GROWTH | Is your Church growing at the rate it should? | ||
| 23. CHANGE | Does everyone make necessary adjustments to the changes introduced in your Church? | ||
| 24. IN-PUT OUT-PUT RATIO | When you measure output do you relate it to the inputs? | ||
| 25. UTILIZATION OF RESOURCES | Are you utilizing all available resources, skills and talents to a responsible degree? | ||
| 26. DECENTRALIZATION | Have you delegated authority to those leaders at the lower levels commensurate with their responsibility? |
- End -