Anointing
A Monthly Internet Magazine of IICM

International Institute of Church Management Inc., Florida, USA

(With a Branch at Pennsylvania, USA)
 ( A Branch and an Affiliate of IICM (Educational Trust), Chennai, INDIA

An International / Interdenominational  / Internet / Correspondence Bible College and Theological Seminary
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Article of the Month
*************************************
"MANAGEMENT TECHNOLOGY"
“Use Management technology and maximize your results”

     Management may be viewed as a principle, technology, tool, system or method that can be used to do anything in a more effective and efficient way. Management is the way of getting things done. Therefore we have no choice but to manage, whether it is our personal affairs, home, business, office or church. The question is whether we should manage anything poorly or well. For better understanding management may be broken down into several specific functions, as follows:
                                   Goals setting                             Motivating
                                   Planning                                     Decision making
                                   Organizing                                 Problem Solving
                                   Evaluating                                  Policy making
                                   Controlling                                 Communicating
                                   Budgeting                                  Staffing
                                   Coordinating                             Supervising
                                   Directing                                    Developing and
                                   Leading                                     Implementing Programs

    All pastors have to perform all of these management functions in a church, whether they like it or not. Every pastor is a manager of the church. He has to manage the affairs of the church. He has a responsibility to develop and utilize materials, financial and manpower resource to get best results in fulfilling the mission of the church. The more knowledge and skills he has in management, the better his performance and success level will be. The chart given below (Table No. 2.1) will clearly indicate how relevant and critical these management functions are in church administration. Management is nothing but a stewardship principle in Biblical terms. The more resources he has at his disposal whether it be land, building, material equipment, finances or manpower, the greater is his responsibility and accountability. If he is not well trained and equipped to maximize utilization of resources, he will be only a marginal manager or steward. If he does not learn and use the modern principles of management in managing the affairs of the church, his performance level will be very low relatively speaking, however successful he may seem to be in terms of growth, financial position or goal achievement. We do not have the choice of “management” or “no management”. If we do not manage the affairs of the church properly, the natural consequence will be “mismanagement”.

The table given below (i.e. Table-2.2) is intended to illustrate this point effectively. The value of good management cannot be over emphasized. Good management is good stewardship ! In this table, in the first column, several key functions of management are listed and in the third column the consequence of not performing these management functions are described. The purpose of this table is to reiterate the importance and value of each one of those management functions. When these management functions are properly performed the consequence described in the third column of Table 2.2 will automatically follow.

TABLE 2.1
Relevance of Management Functions to Church

MANAGEMENT FUNCTIONS EXAMPLES OF AREAS IN A CHURCH
1. Goal Setting Church Growth
Attendance
Participation in Programs Financial needs
Areas and people to be reached with the gospel
2. Planning Financial Planning
Facilities Planning
Program Planning
Scheduling activities and events
3. Organizing Equipping the Church
Organizing the Church into departments
Decentralizing responsibilities and authority
Forming committees
Drafting Constitution and by-laws
4. Evaluating Programs
Results and goal attainment
Performance of people
Use of resources
5. Controlling Cost
In-puts and Out-puts
Attendance
Number of Programs
Church calendar
Church finances
Participating in programs
Quality of programs
Effective use of time
Utilization of equipment and material
6. Budgeting Space Time of staff
Money
Use of facilities
Resources and equipment
Use of manpower
7. Coordinating Programs and activities
Use of staff members and voluntary service
8. Directing Staff
Programs
Choir
Activities of various groups
9. Leading Congregation
Each special group staff members
10. Motivating Individuals
Groups
Congregation
Staff
Volunteers
11. Decision Making Purchasing
Introducing
Changes
New programs
New plans
Additions
New methods, procedures and rules
12. Problem solving Disciplinary problems Space problems
Financial problems
Lack of motivation
Spiritual problems
Maintenance problems
13. Policy making Travel expenses
Salary and fringe benefits to staff
Use of Church facilities and equipment
Pattern of Church expenditures
14. Communicating Gospel
Beliefs of the Church
Doctrines of the Church
programs and schedules
Financial information
Goals
Policies
Decisions
Procedures and rules
Suggestions and complaints
Instructions
Teachings
15. Staffing Hiring staff
Enlisting volunteers
Filling positions
Conducting elections
Appointing committees
Involving every member of the
Church
Fitting every member in the body of the Church
16. Supervising Work
Activities, programs
17. Developing and implementing programs


 
Regular Church services
Special services such as baptismal
 wedding, communion and funeral
Sunday school
Evangelism
Prison ministry
Foreign ministry
Deaf ministry
Choir
Counseling
Fund raising
Building
Social service
Youth
Singles
Men’s fellowship
Women’s fellowship
Retreat
Crusades
Street Preaching
Radio or TV Program
Literature Ministry
Internet Ministry

We do not have the choice of "management" or "no management".  If we do not manage the affairs of the church properly, the natural consequence will be "mismanagement".  The table given below (i.e. Table-2.2) is intended to illustrate this point effectively.  The value of good management cannot be over emphasized.  Good management is good stewardship!  In this table, in the first column, several key functions of management are listed and in the third column the consequence of not performing these management functions are described.  The purpose of this table is reiterate the importance and value of each one of those management functions.  When these management functions are properly performed, the consequence described in the third column of Table 2.2 will automatically follow:

 TABLE 2.2
MANAGEMENT VS MISMANAGEMENT

MANAGEMENT   FUNCTIONS NON-PERFORMANCE C0NSEQUENCES
ESTABLISHING OBJECTIVES If you do not have common objectives Each person will pull  in different direction and cause division.
GOAL SETTING If you do not set Goals.
If you are not result oriented
People will work
 aimlessly.
Everyone will be busy but will not accomplish much.
PLANNING If you do not plan People will be
unprepared to
face new situations.
ORGANIZING If you do not organize There will be chaos and confusion.
STAFFING If you do not select the right person for the right job You will have a bunch of misfits.
CONTROLLING If you do not exercise
adequate control over
things
Things will get out of
control.
LEADING If you do not lead
them properly
People will be misled.
MOTIVATING If you do not stimulate
the interests of the
people
People will be
discouraged and
frustrated.
COORDINATING If you do not coordinate the activities and programs There will be
duplication and
conflict.
 BUDGETING If you do not allocate
money and resources
properly
Money and resources
will be misused or
wasted.
COMMUNICATION If you do not establish or
maintain a good system
of communication
Communication will break down and result in gossip and
misunderstanding.
DECISION MAKING If you do not make  decisions What needs to be
done will be done
BEING EFFECTIVE If you do not ensure
that things are getting done
People will be doing the wrong things

BEING If you do not ensure that Things will be done
EFFICIENT things are done efficiently inefficiently.
PROBLEM If you do not identify and Problems will
SOLVING and solve problems mushroom and become
too big to be solved.

MANAGEMENT MAKES ALL THE DIFFERENCE
In any organization, management makes all the difference. Even an uneducated common man will remark when he is not happy with the services he gets from an organization, the management is bad! When an organization is managed well, it makes a world of difference. Table 2.3 illustrates this point by contrasting the effects of good and bad management.

Table 2.3
GOOD MANAGEMENT & BAD MANAGEMENT

GOOD MANAGEMENT BAD MANAGEMENT
Common purpose Divided interests
Profit Loss
Success Failure
Progress Decline
Best results Poor results
Effective Ineffective
Efficient Inefficient
Gets the job done Not able to get the job done
High Productivity Low Productivity
Maintains control Loses control
Goals are achieved Goals are not achieved
Maximizes resource utilization Under utilizes resources
Problems are solved Problems are not solved
Takes advantage of Opportunities Does not take advantage of opportunities
Avoids risks Faces risks
Good public image Poor public image
Promptness Delay
Adapts to changes Unable to adapt to changes
Order Confusion
Goal oriented Work aimlessly
Realize its full potential Does not realize its full Potential
Satisfaction Dissatisfaction
Compliments Complaints
Motivation Frustration
Well coordinated Conflict
Good service Poor service

High level of performance Low level of performance

IS MANAGEMENT NEEDED IN THE CHURCH?
The answer is a simple ‘yes’. One may say that their church is successful even without practicing the principles of management. But what we need to know is that better results can be produced without increasing the inputs if good management principles are followed, and of course, without sacrificing the quality of the programs and the services rendered by the church. The key to better results is better planning, organizing, controlling and leadership; that is basically what management is all about. How well your church is organized and managed can be determined by answering the questions in the self-evaluation questionnaire, which is given at the end of this chapter in table 2.4. The more poorly your church is organized, the chances are that less effective and less efficient your church will be in terms of getting results and achieving your goals. You may re-organize your church to make it more effective by simply following the easy-to-follow step-by-step approach explained in the chapters that follow. The churches have enormous potential which are not tapped and used to the fullest extent. Your dreams and visions can become a reality if you follow the key management principles to be aroused for action. In essence, good management calls for “effectiveness” which means “doing the important, proper, and right things” and “efficiency” which means “doing it efficiently and economically”. No one will disagree with these two underlying principles of management that serve as the common thread for the entire field of management. The church world has learned to use all modern transportation, communication and construction technologies to fulfill its mission more effectively and efficiently. It is now time for churches to take advantage of management technology, which is available to them.

TABLE 2.4
EVALUATION OF USE OF MANAGEMENT PRINCIPLES IN YOUR CHURCH

    YES

No

1. MISSION Do you have a comprehensive statement of mission?
2. MISSION FIELD Have you clearly identified and studied your mission field?
3. OBJECTIVES Have you derived a set of objectives from your statement of mission?  
4. GOAL Have you established adequate number of measurable goals in respect to every objective in all key areas?    
5. PROGRAM Do you have adequate programs to attain all goals?    
6. ORIENTATION Is your organization goal-oriented rather than being program-oriented ?    
7. PROGRAM EFFECTIVENESS Do you evaluate your programs to ensure that they are effective in fulfilling their purpose?    
8. LONG RANGE PLANS Do you have long range plans  for a period of five or more years?    
9. STRATEGY Do you develop appropriate strategies consistent with the environmental changes?    
10. BUDGET Do you develop a budget by receiving inputs from the heads of the departments?    
11. FAIR BUDGET Does your budget reflect accurately your objectives and priorities?    
12. DECISION MAKING Do you involve every person who is likely to be affected in decision making process?    
13. COMMUNICATION Do you have a good system of  two way communication that facilitates upward and downward communication at a responsible speed?    
14. LEADERSHIP
 TRAINING
Have you developed adequate
number of leaders to fulfill all
positions, and to replace
incumbents in case of need?
   
15. PERFORMANCE EVALUATION Do you evaluate the performance of every person, at least once a year, using some evaluation form?    
16. MOTIVATION Are you able to motivate people to participate in the programs of the church as much as they should?    
17. JOB DESCRIPTION Do you have job descriptions for every position in the church?    
18. POLICIES Have you formulated written policies to guide those in leadership positions in making decisions?    
19. RESULTS Are you able to get the expected results every time you attempt to do something?    
20. COORDINATION Are your programs and activities well coordinated to avoid all possible conflicts and duplication?    
21.PROBLEM SOLVING Do you have adequate mechanisms to quickly identify and solve problems?    
22. CHURCH GROWTH Is your Church growing at the rate it should?    
23. CHANGE Does everyone make necessary adjustments to the changes introduced in your Church?    
24. IN-PUT OUT-PUT RATIO When you measure output  do you relate it to the inputs?    
25. UTILIZATION OF RESOURCES Are you utilizing all available resources, skills and talents to a responsible degree?    
26. DECENTRALIZATION Have you delegated authority to those leaders at the lower levels commensurate with their responsibility?    

- End -